As a client /member of Strong With Swan receiving coaching from Laura Swanson, please read the privacy policy below. When you sign up to any service from Strong With Swan, you are agreeing to the below terms.

 

 

 

1. Personal data (name, address, email, medical information) is collected via the app and platform PTDistinction which is used for writing plans for the individual/client only. This information is only stored securely on this system. Once the client finishes with me their information will be kept on the system for up to 30 days. The only time I will share anything (such as name/weight on a testimonial) is by means of consent by the client after we (client and Laura Swanson) have spoken verbally, over email, skype or social media messenger. I cannot be responsible for information social media, email platforms or skype hold.

 

2. When you register or subscribe to any of my services, I collect a wide variety of information about you. Any information provided by clients in any forms, questionnaires, food diaries, or record sheets will be strictly confidential and only shared with Laura and the client concerned.

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3. Payment/card details will not be stored by me but I do use the payment platforms PayPal, Stripe and GoCardless. These platforms may hold the information in order to bill for the monthly membership fees. Strong With Swan cannot be responsible for information these platforms hold. 

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4. Online coaching payments and face to face training payments are taken monthly and the prices reflect 48 weeks of coaching over a 12 month period. This entitles Laura to 4 weeks of holiday within the year. If a client is on holiday or misses sessions due to illness, it is at Laura's discretion to rearrange these sessions. 

 

5. Photographs are kept confidential, they are never saved and stored by me (Laura Swanson) unless we (client and Laura Swanson) have spoken verbally, over email, skype or social media messenger regarding sharing photographs for comparison and testimonial reasons. I cannot be responsible for information social media and email platforms hold.

 

6. You are within your rights to withhold any information you do not wish to provide. Please bear in mind coaching includes a trial month period where you are not tied to any commitment. After this first month if you wish to continue a direct debit will be set up for monthly payment which requires a months' notice for cancellation. 

 

7. The Get Strong 6 week challenge runs for 6 weeks consecutively and if a class is missed, it is at Laura's discretion to offer another class.

 

8. Laura works on the basis of an honest relationship between client and trainer, if you are struggling, reach out and Laura can help you to deal with it. This then ensures you are getting the most from your experience too.

 

9. Payments are non-refundable. It is at Laura's discretion to come to an arrangement if you are unable to continue with your training program.  

 

If you are happy and agree with the above privacy policy and would like to continue your training please continue through the sign up process.  

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Any questions please email info@strongwithswan.com